Internal Digital Communications

Contact Center Trends

Jan 22, 2020

Rendering of intelligent audio interfaces; automation; hybrid clouds; artificial intelligence and robotization by leveraging the workforce; integration with consumer applications; and new security and compliance challenges guide the evolution of communication channels and services. The dissemination

How Can Communication and Human Resources Collaborate?

Dec 17, 2019

With the speed of technological change ever increasing, we need to use the experience and talent of different departments and functions, and combine methods to meet overlapping goals. With several functions involved in meeting similar goals, integration is even more important than eve

Want To Improve Workplace Innovation?

Dec 17, 2019

It's important to feel challenged by your work and it's not just about asking your boss for any old challenge. As not all challenges lead to motivation and innovation. A recent survey from global staffing firm Robert Half bears this out. Of the workers polled, 87 percent said a company’s repu

5 practical tips for improving team communication

Dec 16, 2019

5 practical tips for improving team communicationHaving clear and objective communication is one of the most important factors in having a productive and comfortable team to talk to all your colleagues. Not to mention the fact that when there is no dialogue, there is hardly any success between proje

How can good communication increase productivity at work?

Dec 13, 2019

Did you know that one of the most efficient ways to increase your results, without impacting your costs, is to invest in communication at work? Improving employee performance is the desire of many business owners. After all, this is a practical way to increase productivity without necessarily havin

Slack presents growth even though Microsoft rivals

Dec 10, 2019

Company reported $ 10 million profit above experts' estimateSlack is an instant messaging platform. Even with some users preferring its rival, Microsoft Teams, the company gains a lot of space in the corporate world. To prove that its platform is growing, Slack CEO Stewart Butterfield said last Wed

5 tips for not letting work apps get the focus off what really matters

Dec 09, 2019

Enterprise applications like Slack and Microsoft Teams can be a hand in hand for team collaboration. They tend to easily bring coworkers closer, no matter what time zone (or country) they are in. But if on one hand it facilitates, on the other a problem arises. Workers may be overwhelmed with a floo

7 Internal Communication Tools - Advantages and Disadvantages - Part 1

Dec 04, 2019

With the arrival of new technologies in the sector, companies are increasingly having to review their communication processes to ensure that they are effectively and attractively engaging with their employees in accordance with the profile of the internal public. But what makes an Internal Communic

7 Internal Communication Tools - Advantages and Disadvantages - Part 2

Dec 04, 2019

4 - Intranet / Corporate PortalThe intranet is a means of connecting units and departments through a computer network with restricted access to employees. They keep information on servers in one place, also serving as a collection where files are stored. When the intranet is centralized, organized,

Leadership 4.0: Digital Age Management Model

Dec 03, 2019

Is Leadership 4.0 a new concept for you? If so, don't worry, this is a term coined to talk about behaviors that are relevant to leaders in the digital age. With all the transformations that the world brings to organizations and the world of work, the way we lead also needs to change becoming more sh

10 Tips for Good Internal Communication

Nov 29, 2019

1. Listening to employeesIt is important to have all the views about the company, especially those employees who deal directly with the external public. 2. Improve the environmentMake the work environment light so that employees feel well and welcomed and have interaction between sectors to bring m

Digital Transformation: What are the benefits of this process for companies?

Nov 28, 2019

Digital transformation is already a reality in the corporate market. Increasingly, companies are connected and using technology to accelerate performance, streamline processes and ensure better results. According to Gartner estimates, by 2020 there will be more than 26 billion devices connected, but

Digital Marketing Agency or Internal Team: Which one to choose?

Nov 25, 2019

At any stage of your business, communication is critical to speaking with the public to position themselves in the marketplace. Therefore, at some point every company has asked the following question: Invest in a digital marketing agency or internal team? However it is not so simple to answer it. T

US sees no unfair Microsoft Teams domain over Slack and Zoom

Oct 16, 2019

2013 saw the birth of two corporate communications software that quickly became beloved by the media and technology industry: Slack and Zoom. Today, companies that buy the Office 365 suite get Teams (the app that brings together the best of Slack and Zoom) for free - and that's how Microsoft plans t

Communication with employees is better weapon against cyber attacks

Sep 16, 2019

EY Consulting, which has heard more than 1,400 executives globally, pointed out that for 54% of national organizations, the great vulnerability in the company are malicious and inattentive collaborators, while 45% said they could hardly foresee threats of data theft. The fact is that the threat may